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please erase my account Issue Tools
issueid=24 Thursday 4th of September 2008 07:24 AM 07:24 AM
Unregistered
please erase my account
can't log in to do it myself

Dear Sir,

Can you please completely erase the account of Mark Smith with address '[edit]@yahoo.com' from 8 years ago because I changed it to the wrong email by mistake and left out a letter so now I can't log back in to delete the account myself.

My current email address points to the board from Google and I don't want that. Thank you for your time.
This issue is closed. No more replies may be made.
Issue Details
Project Help Desk
Category Unknown
Status Fixed
Priority 1 - Highest
Affected Version Unknown
Fixed Version (none)
Users able to reproduce bug 0
Users unable to reproduce bug 0
Assigned Users Steven
Tags Login Issue

Thursday 4th of September 2008 01:48 PM 01:48 PM
mark3333
 
Steven - could you contact me please.
Thanks
Friday 5th of September 2008 09:44 AM 09:44 AM
Site Administrator
 
What is a vlaid email address so I can update the account?

Also unless you set "Keep your email address viewable to others when you post notes? " to no anyone including search engines wil be able to see your email address.
Saturday 6th of September 2008 09:01 PM 09:01 PM
Unregistered
 
Steven - it should have been [edit]@yahoo.com

Please delete this thread when you have corrected this for me. I appreciate your time and assistance.
Sunday 7th of September 2008 12:14 AM 12:14 AM
Site Administrator
 
Profile updated. Email sent.
Sunday 7th of September 2008 09:45 AM 09:45 AM
Unregistered
 
Sorry this has to be so complicated but the problem remains the same.

[edit]@aol.com (please erase) on google search engine points to the hostboard 'MarkSmith' - which I cannot log into to erase because I entered the wrong email address. Which should be [edit]@yahoo.com I forgot I reused the same yahoo address for a new hostboard account when trying to get hostboard support. So can you please erase the MarkSmith account from 8 years ago just to make things easier? Thanks.
Sunday 7th of September 2008 10:51 AM 10:51 AM
Unregistered
 
The email address @aol.com does not exist in the Hostboard database.

I changed the login ID Mark Jury email @yahoo.com as you requested and the system emailed you your information.

You seem to have created a second account using this email adress. Mark3333

Since you created the second account with the same Yahoo email address as Mark Jury I can only suspect that the Yahoo address is correct. Since we do not allow 2 accounts per user/email I am going to delete the Mark3333 account.

Check you Yahoo email for Mark Jury login information. If it was deleted or not received please use the lost password link provided in my previous reply.
Monday 8th of September 2008 12:21 PM 12:21 PM
Unregistered
 
There seems to be a bug on the board associated with my email address. Could you kindly delete the account of MarkSmith from your database please? Its been inactive for 8 years. Thanks.
Monday 8th of September 2008 01:29 PM 01:29 PM
Site Administrator
 
Though it is agasinst policy I will make an exception. Also there is no bug on the Hostboard system relating to emails, retreiving emails, etc. We have been running this software for in excess of 5 years and if there was a bug we would have had thousands of complaints as logs show ID requests to be pages and pages long. The only error messages in the log are due to bounced emails which occur when the email address is no longer valid.
Tuesday 9th of September 2008 02:30 PM 02:30 PM
Unregistered
 
Many thanks for your time and attention. You can now delete this thread.
Closed

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