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September 9th, 2006, 04:47 AM
#1
Inactive Member
Since I got two JLY dolls I'm planning on returning one of the meet outfits for credit- so with the outfit, I'm assuming I just use the code of the website for the meet outfit.
Is the book part of the meet outfit, or seperate? How do I know the code for the new book?
Steph
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September 9th, 2006, 06:59 AM
#2
Inactive Member
I think you will have to call CS and ask for the code for the book and CD, as I am not aware that anyone else has returned it yet! When you find out, will you post the code here? Pretty please? [img]graemlins/rose.gif[/img]
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September 9th, 2006, 12:41 PM
#3
Inactive Member
We got a new Today doll in August. I immediately took off the meet outfit and set it aside, knowing I'd return it. I called Customer Service, and they said, sure! They told me not to send the book, but now I wish I had, because I'd love the CD! Anyway, I typed up a note listing all the pieces I was enclosing and asked for the 'new' meet outfit to be sent in exchange. I haven't heard back or received anything yet. Since I'm in CA, I'm not expecting it until sometime next week. When it comes, I'll post and let everyone know!
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September 9th, 2006, 12:48 PM
#4
Inactive Member
I am so glad that they are still returning the meet outfits. I returned 6 last month. I had to get a call back to be sure that it was something that could be done. The first person that I talked to sounded like I was crazy to ask if I could get a code to return them.
I ended up getting Molly with my 5 returned outfits and my daughter got the new backpack with her. We returned the books too. That was before they had the CDs with them.
I am in CA. It took exactly 2 weeks from when I shipped the stuff back for the exchange. I was expecting it to take much longer.
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