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Thread: Returning Meet Outfit and Book Question??

  1. #1
    Inactive Member StephanieS's Avatar
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    Since I got two JLY dolls I'm planning on returning one of the meet outfits for credit- so with the outfit, I'm assuming I just use the code of the website for the meet outfit.

    Is the book part of the meet outfit, or seperate? How do I know the code for the new book?

    Steph

  2. #2
    Inactive Member Jeanette M.'s Avatar
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    I think you will have to call CS and ask for the code for the book and CD, as I am not aware that anyone else has returned it yet! When you find out, will you post the code here? Pretty please? [img]graemlins/rose.gif[/img]

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    Inactive Member tallpkb's Avatar
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    We got a new Today doll in August. I immediately took off the meet outfit and set it aside, knowing I'd return it. I called Customer Service, and they said, sure! They told me not to send the book, but now I wish I had, because I'd love the CD! Anyway, I typed up a note listing all the pieces I was enclosing and asked for the 'new' meet outfit to be sent in exchange. I haven't heard back or received anything yet. Since I'm in CA, I'm not expecting it until sometime next week. When it comes, I'll post and let everyone know!

  4. #4
    Inactive Member sew*4*AG's Avatar
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    I am so glad that they are still returning the meet outfits. I returned 6 last month. I had to get a call back to be sure that it was something that could be done. The first person that I talked to sounded like I was crazy to ask if I could get a code to return them.

    I ended up getting Molly with my 5 returned outfits and my daughter got the new backpack with her. We returned the books too. That was before they had the CDs with them.

    I am in CA. It took exactly 2 weeks from when I shipped the stuff back for the exchange. I was expecting it to take much longer.

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