WONDERFUL NEWS ABOUT FELICITY MOVIE!

[Aunt Cornelia]

Yippee! My dds and I can't wait! Oh, I hope they expand her collection. (my wallet doesn't, but I do! LOL!)

Oh, won't the clothes and furniture and wallpaper and carriages and everything be beautiful in that movie? It will be so fun to see her come to life. [img]smile.gif[/img]

[Katie from IL]

Oh boy!! That means it's not a matter of if we will see an Elizabeth doll, but when! And the Lissie paper dolls-I've been trying to get them through amazon out of print-they are expensive and did not have any luck. Now I know that I will see my Lissie paper dolls this year!! They always have 2 friends with those, my guess they will be Elizabeth and Ben.

[MorknMindy]

Thanks for sharing those letters with us! It sounds like they took your comments seriously.

I think the Felicity books will be great as a movie. So far I'm really enjoying the series, but I only have the first four.

[HansenPC]

That's great news, but I don't think AG understands how PERSONALLY we take our dolls. Sending out defective dolls to young girls could be very upsetting b/c once they get the doll they do not want to return it for repair.Just as those of us that are real Moms would not reject a handicapped child. Does it sound like I am losing it? I've got to get out into the adult world again soon! [img]confused.gif[/img]

Pattie [img]graemlins/rose.gif[/img]

[Pat B]

If the doll is intended for a pre school child the parent should inspect the doll first for defects or damage in shipping.

[Neeya]

YAY for Felicity!!!

[AmericanGirlLover2982]

Thanks for sharing the information cant't wait for the next Lissie movie!!

Nikki [img]graemlins/rose.gif[/img]

[dolllover]

YES!!!!!!!! [img]smile.gif[/img] [img]graemlins/rose.gif[/img]

[felicityprincess04]

Oh my GOSH!!! I wanted to write a letter to CS telling them my dissapointment in my dolls wigs and about Felicity...here is what I wrote:

Dear American Girl,
I would just like to share my thoughts on your company.
I have been a long fan of American Girl, and I love all your dolls,
outfits, and accessories. Over the years, I have seen the quality of
your products decrease. All of my dolls wigs are very poor quality, they
are too thin, and are cut, and have short hair underneath that is cut.
It dissapoints me to get a brand new doll and have her wig be of poor
quality. I would like to see that improve. Also, Felicity seems like she
is being neglected. I would love to see a lot of her items come back and
into the catalog. I would also like to see new outfits for her, not just
new outfits for the dolls that are the most popular. I would really like
too see these changes be made to your wonderful company. Thank you!
Elle

AND HERES WHAT AG WROTE BACK!!!
Dear Elle,

Thank you for writing to express your disappointment with the products
that you have recently purchased from American Girl?, and for your
concern for Felicity?. ?Felicity is alive and well here at American
Girl! ?In fact, Felicity will take center stage in our next movie. (RIGHT HERE, FOLKS!)
Continue to watch our website for further information.

American Girl has extremely high standards, and nothing disappoints us
more than to have our customers dissatisfied. ?Customer input about our
merchandise and service is crucial and is one of the strongest catalyst
to change. ?If a problem exists, we want to do our best to correct it.
Your comments have been forwarded to the company's appropriate parties.


We want you to be happy with your purchase and we assure you that all
products purchased from American Girl? carry our 100% satisfaction
guarantee. ?You are always welcome to return any products that do not
meet your expectations for an exchange or refund. ?If you would like to
pursue any of these options, please call our Customer Service Department
at 1-800-845-0005 for assistance.

Sincerely,

American Girl? Customer Service
Phone: 1-800-845-0005 or 608-831-5210
Fax: 608-828-4790
Available Monday - Sunday 7 a.m. - 10 p.m. Central Time

SO, it is official. Lissie is the next MOVIE STAR!!!
[img]biggrin.gif[/img]

Elle [img]graemlins/heart.gif[/img]

[MaryCarly]

YEAH!!!!

Thank you so much for sharing your news. I know that we have all been hearing rumors and assuming that it was coming, but it really is wonderful to get an official notice from AG.

[img]graemlins/music.gif[/img] I'm off to do a happy dance. [img]biggrin.gif[/img] [img]graemlins/music.gif[/img] [img]graemlins/music.gif[/img]