computer help

[social_d_fan01]

ok i know some of you can help me here. my computer is going crazy and i wouold like to restore the system back to the way it was when i got it,i know there is a way but dont know how.
i have a dell with windows XP

any help would be greatly appreciated
THANKS

[Merklee]

Did your dell come with a system recovery disk? if so put it in your cd/dvd drive boot up the computer and follow the prompts

[social_d_fan01]

no it didnt come with a system recovery disc

[social_d_fan01]

ok i have restored back to December(it was as far as i could go) but it didnt help any so i went a purchased PC cillin antivirus 11 and it seemed to help some but still would like to restore to factory settings since i contacted dell and they wanted to charge over $100 to tell me what to do

[RoadZOmbie]

Start > All Programs > Accessories > System Tools > System Restore....

Make sure that "Restore my computer to an earlier time" is chosen....

Then look for an earlier restore point, if an are available...

P.S. Your Navigation to get to the "System Restore" may vary since I kind of switched things around. Good Luck.

<font color="#FFFF00" size="1">[ February 25, 2006 12:55 PM: Message edited by: RoadZOmbie ]</font>

[PrivateHell]

How old is your Dell??

Here is a trick that works with the newer Dells if you want to do a complete restore....

WHen you first turn on your computer, look for a blue bar to flash across the top of the screen. Then this happens hit shift+F11 and a restore ultiliy will pop up. You don't need any CDs or anything and it will restore your computer so it's just like the day you took it out of the box.