I stopped at Verizon the other day because I couldn't get a subscription off of my phone. It took Yilemis a while but she did it. I asked her all kinds of questions about my phone and she did an excellent job of explaining things to me. I didn't even know that I got Hulu, ESPN+, Disney +, AND Apple Music for FREE with https://verizon.pissedconsumer.com/review.html because of the plan I am currently on! Thanks, Yilemis!