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Thread: ISP's who'd av em ?

  1. #1
    Inactive Member stingger's Avatar
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    Post

    Well my ISP did'nt inform me that my card failed, but more seriously changed the dial-up number and never told me.

    Sorted number out (2 days) o.k.

    Card only just sorted out today, some 6 days
    and 12 e-mails later and only because I phoned them up. Surprise, surprise I recieve
    12 e-mails today ... 11 the same where I spammed them out of bordom and one telling
    me not to swear at them lol

    nightmare ... especially when on a tight budget.

  2. #2
    Inactive Member Terygon's Avatar
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    Re: topic title

    I'd have said you do, if you want to continue as moderator [img]tongue.gif[/img]

  3. #3
    HB Forum Owner SHATOUSHKA's Avatar
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    i agree with the frustration (and lack of professionalism)
    on behalf of the ISPs (and other assorted companies)
    that choose to perform certain actions without
    notifying the subscriber.

    i also assume that most ISPs tend to initiate
    a notification via *their* email accounts...
    as was witnessed by my old dial-up ISP that
    sent maintenance notifications through their
    own email server... and since i didn't use their
    email services (even if it WAS free with the
    ISP), i never got receipt of the notice.

    this is rather absurd considering (in my experience)
    there was no option to enter some other contact
    information... and it seems as if they would
    be damned to call me... so i guess its just up
    to you to get screwed time and time again since
    the companies refuse to bend toward the customer
    and convenience.

    i hope this changes

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