Issue: No password reset email

  1. issueid=131 October 16th, 2023 04:02 PM
    ElleA
    No password reset email
    Says email is already registered, will not send new password link
    I am trying to register a new account but it says my email address already has an account associated with it. I click the "forgot password" link and enter my email, but it does not send.
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Issue Details
Issue Number 131
Issue Type Report a Bug
Project Help Desk
Status In Progress
Users able to reproduce bug 0
Users unable to reproduce bug 0
Attachments 0
Assigned Users Team Hostboard
Tags Registration Problem




  1. October 18th, 2023 07:12 PM
    Site Administrator
    Will contact our developer to see what is going on.
    Reply Reply  
  2. October 20th, 2023 03:32 PM
    ElleA
    Quote Originally Posted by Team Hostboard
    Will contact our developer to see what is going on.
    Thanks. I tried today and encountered the same error.
    Reply Reply  
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