I had an older gentleman call me the other day. He kept getting a no dial-tone error when he would try to dial up to us. After talking to him for a minute he tells me that he has the phone line plugged into his All-in-One printer/copy/scan/fax. And that this is hooked to the computer through a USB cable. So he couldn't not understand why he could not get a dial tone. [img]graemlins/wonder.gif[/img] So I correct that error and have him plug the line into his modem.
Then I ask him if he is talking on the same line that he uses to dial up on. He says no. I ask him to try connecting, then, I hear something pick up on the line....I was thinking nooo freakin' way...sure Enough I hear the modem dialing. He goes it's not connecting. I'm thinking, what a dumbass! [img]tongue.gif[/img]
Oh, and I had to have him change some settings, but he kept looking for the 'Start' button that was on his tower somewhere. sigh...
