Sooo a while back 316what (i think) put up a post about Marvel Legends 6 were up at the marvel store site and he also had a coupon code for us to use. So like everybody else and their brother I went over to the site and ordered a Hawkeye & a Juggernaut. So I placed my order and everything seemed spiffy. A week goes by and no updates to my order, so I called customer service and inquired about my order and they said that the items were on backorder and would ship within 2 weeks. O.K. fine so I go on vacation and when I get back I figure my stuff should have arrived while I was gone. I get back from vacation and no box? So I call customer service again and ask why is it a month later and still no product shipped and no update on their website about my order? The customer service rep told me that my order wouldn't be shipped because the figures I ordered were discontinued a week ago???? Discontinued!!??? When I ordered the figures they were in stock and said nothing about being discontinued on the website. What the hell?! So after going many rounds with this person over the phone about their poor customer service, their poor website/inventory management, and their poor communication skills to their customers, I asked for a supervisor and was promptly denied to speak with one! [img]mad.gif[/img] So after slamming the phone down I wrote a complaint letter to their customer service department........................................ .............that was five days ago and still no response! [img]mad.gif[/img] [img]graemlins/whatever.gif[/img]
