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He has a 98 civic with an intake,headers,exhaust.
Well, he through a rod in the motor and 2 dealers said they could not fix it because of the aftermarket parts? so who can he talk to about this? There's no way that those little parts caused the problem!!!
Does anyone know how to handle this?
There has to be more to the story than this. You are right, those parts do not do that, so what else has he done to the car?
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94 Civic Coupe/LS Hybrid
JRSC@6psi
Turbo Convert
Import Specialty Automotive (253) 473-2606
Have him return it to stock and take it to another, if he still had the parts. It would be worth the effort.
Thats all he did to it, nothing else I saw it.
As far as going to another dealer, isn't his first attempts on a warrenty record?
Since he has already taken it to 2 of them, they might have flaged his car. Which means when they run the vin, it shows it is voided.
Lets all cross our fingers and hope not.
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1993 Honda Civic EX 4dr
GReddy turbo @ 6psi
GReddy intercooler
GReddy BOV
R SR exhaust
Apex-i V AFC
Try writing Honda and see what they say. Just be truthful, unless you had a turbo on it or something.
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1993 Honda Civic EX 4dr
GReddy turbo @ 6psi
GReddy intercooler
GReddy BOV
R SR exhaust
Apex-i V AFC
There's no turbo or anything on it. its just your run of the mill upgrades for about 7 hp. I can't understand why they would say this?
Who could he call at Honda of America? Is there a warrenty line?
I figured if anybody knows, it would be you guys http://www.hostboard.com/ubb/biggrin.gif
What those dealers are doing is illegal. He should start threatening to report them to whatever state consumer protection board there is where he lives.
Threats of legal action will get you very far.
Greg
Go to your dealer. Fill out a request for review to see the district warranty representitive. Explain the situation to him and demand warranty repairs. Get a copy of the magnuson-moss warranty act and carry it with you. Even though this act does not sepcifically address aftermarket performaqnce parts it does cover the use of other than OEM parts and service personnel and will show that you are doing your homework. (Do not let them bluff you into a 50/50.
Advise the rep that you know that dealerships are littered with 98/99 civic's with bad bottom ends and that most dealers are trying to blow it off on lack of service by the customer. (this is not the case in many instances.)
If this does not work call Honda Customer Service (back of owners manual) and compalin about your treatment.
All else fails get a lawyer to contact the dealer. Most of the time it does not go this far.
All this is true if you are with-in your warranty coverage as specified in your warranty information.
nick.
Like the post said earlier. They HAVE to prove that its your aftermarket parts that is causing the defect.