Horrible account management.

The customer service around Square Enix's Final Fantasy 14 is just awful. I ended up getting locked out of my account after re-activating. Then the automated system didn't send me an e-mail. Then they wanted me to call them, all while my monthly subscription is running. They make okay games, but the account management and automation system leaves very much to be desired. I am still locked out of my account and have wasted my money, and need to waste more time and money to reclaim my account. Honestly, it's a step away from theft. It's corporate robbery via incompetence.

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