Customer Service Specialist I
Provide information, education and assistance to members, providers, other insurance companies, attorneys, agents/brokers or other member representatives on recorded phone lines regarding benefits, claims and eligibility.
The Customer Service Specialist is likely to be the primary contact between the corporation and members and providers. The manner in which a member or provider is treated during that contact is critical to retaining our customers and to the overall success of the corporation.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
High school degree or GED
One year customer service call center experience or 1 year customer service experience such as insurance, retail, banking, restaurant, hospital medical office or other experience with extensive customer service contact
Regence BlueCross BlueShield of Oregon
100 SW Market St.
Portland, OR 97201-1271
