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We just received Kirsten's winter shirt & skirt from AG today and there is a very strong odor to the outfit. Nothing else in our order was like this. It smells like a mixture of oil, dye, and bug spray. I was going to not worry about it, but the smell is so strong, I am not sure I want to keep it. Has anyone else had this problem?
Kim [img]smile.gif[/img]
No, but it's tops on DD's wish list. We were going to get it, but a recent eBay spree put a stop to that! I'll post pictures of all the incredibly beautiful pre-Mattel Kirsten furniture I got super cheap. Sorry, way behind on the photo updates. [img]redface.gif[/img]
I've never had anything smell coming from AG. You may want to exchange it. If it smells, it may have some residue in it that may yellow the fabric over the next few years.
Oh no...I have one coming tomorrow! I'll let you know how it smells. [img]graemlins/gulp.gif[/img]
Susan
Mine SMELLED too!!! when I got it from AG!!! I took it back to AGP and got another one! This one does not smell! But the smell that came from the 1st one was..icky! [img]graemlins/gulp.gif[/img]
Do you think Kim got your smelly one Ria? Maybe it's being passed around until it finds some owner that doesn't notice the smell?
Yuch! Mine smells, too! I'm so disappointed. I wouldn't have been so upset if it was discounted or something, but for full price, I shouldn't have to try to get smells out. I have it in a box to with the packing bubbles, hoping maybe they'll absorb it??? If not, I guess I'll call. It's supposed to be a Christmas present and I sure don't want it to stink up Kirsten!! [img]frown.gif[/img] [img]graemlins/gulp.gif[/img]
If the sweater is wool, the yarn may have been treated in order to keep bugs out. Wool is a delicious munchy to many bugs. I think if American Girl did NOT treat the sweaters, they would end up with a lot of damaged goods and returns. They are smart to give the right treatment to wool items in their warehouses.
I'll bet airing the sweater out a while will dissipate the smell. Perhaps that's why the sweaters at AG Place don't have as much scent - the boxes are frequently opened by shoppers.
Julia
Speaking of wool as a delicious munchy, I found some tiny bugs on my wool AG outfits. Can anyone tell me what they are and how to get rid of them? They are about 1/16 of an inch, fawn colored, and segmented like an earthworm. I am so angry to see them make holes in Addy's school suit! Is there anything I can do?
Julia, I didn't get the sweater set, just the white blouse & skirt. I'm thinking it is actually the smell of the dye on the black skirt. I think I'm definitely calling. I'm concerned the dye wasn't set before they packaged it and I don't want Kirsten to have black spots from the skirt. Glad to know I'm not the only one with a funky smelling outfit [img]wink.gif[/img]
Kim
When I worked for Magic Cabin Dolls, I used to get some pretty funky smelling fabrics to work with. We tried really hard not to get fabrics with odors, but sometimes it cannot be helped. There are certain treatments that make them smell that way. We aired them out, and in most cases, it was fine. Sometimes we even washed them.
I can remember one particular fabric, that made me physically ill. I couldn't work with it anymore.
I am hoping for the winter outfit for Chrsitmas....If I don't find a pre-mattel on ebay. I sure don't want a smelly one! I bet that if they get lots of calls, they'll pull those outfits and investigate the problem.
Working my way through all of the posts I have missed....
I got the skirt and shirt combo in October from AGP. It also have the smells on the black skirt. I have aired it out and it helped a whole heck of alot. Since I am so far from AGP there is no way I want to send it back.
I was smelling the skirts at AGP!!!! the employees were giving me funy looks. [img]graemlins/whatever.gif[/img] But I was happy when I found on that did not smell at all!
But now that Kim says, will make sure Kirsten wears some long undies just in case the skirt leave any black spots. Want to put it on her after her Holiday outfit! [img]smile.gif[/img]
<font size="2" face="Verdana, Helvetica, sans-serif">It doesn't leave marks or it shouldn't anyway. I've never had a problem with it but I have a pre-Mattel one that never smelled funky [img]graemlins/gulp.gif[/img]Quote:
Originally posted by AGTeacher:
But now that Kim says, will make sure Kirsten wears some long undies just in case the skirt leave any black spots. Want to put it on her after her Holiday outfit! [img]smile.gif[/img]
Well, here is my (somewhat) resolution to this problem. I did call AG and they sent a new outfit, but it smelled too!! Not as much as the first one did when I opened it, but way too bad to use. So I began "the Treatment." I put crumpled newspaper all in and around it and put it in a box. Well, after two weeks of both skirts being treated this way, the first skirt smells quite a bit better. The second skirt still stinks!
I am very nervous about wrapping it up, because when I opened up the box with just the top in it, it had a bad smell, too! So I think if it's airing out, it gets a bit better, but closed up, it's way worse. I'm still pretty disappointed with this, because besides Nellie, this outfit is my dd's 2nd main Xmas present (along with all the outfit's accessories that I have been saving for years...lol!)...the carpetbag, snowshoes, flannel undergarments, knit woolens, red shoes...no winter amusements, unfortunately. So if it still bothers us after Christmas, I will call "again." I am so glad to see they are on backorder. Maybe they will get a new non-smelly shipment. [img]graemlins/wonder.gif[/img]
Susan
Hi Susan...did you try fabreeze?
No, I've never used it. How does it work? Does it really get the smell out or does it just put another smell in? Dd and I are sort of sensitive to smells and try to avoid heavy perfumes and such, so that's why I'm asking.
Thanks so much for the suggestion. I will look for some. [img]smile.gif[/img]
Susan
Wool isn't the only thing the little moths will go after. I was at the farm last weekend when I noticed a white, fuzzy path on my suede barn jacket. I picked part of it off, only to find a little worm beneath. I almost wanted to scream!
I'll be keeping my AG clothes seperate and out of the closets in plastic containers. [img]graemlins/whatever.gif[/img]
If anyone in your house has fragrance allergies *do not use* Fabreze.
Try Nature's Miracle or Oxyclean -- you can get the former from PetSmart and Oxyclean is in most grocery stores' laundry aisle. Both are very good for removing odors, without doing a number on your allergies.
Lori, Felicity & Willow
Thanks so much, Lori. I'll try those. I need to go to PetSmart this week to get dd's fish a snail for Christmas [img]redface.gif[/img] (his tank has algae on it that needs to be eaten by a snail [img]eek.gif[/img] ) and I'll get some then. I've never tried washing any of the AG clothes, but I guess I have nothing to lose with the extra (smelliest) skirt.
Susan