My coupon is invalid

I bought the Samantha DVD here in Australia via ebay and it came with a $10 off coupon. I just realised today that it is invalid and went out of date almost a year ago. I am so disappointed because I was hoping to use it at the LA store this year when we visit.

Also I got the catalog today and there wasn't any discount coupon or code in there as I was hoping since I am a newbie to AG.

I have sent AG an email about the invalid coupon - do you think there is any chance they will let me exchange it for a valid one?

The truth is that I bought it from ebay here because I can't use Region 1 DVD's in my DVD player as we are Region 4 and this one had been made regionless so that we Aussies can play it. The DVD was totally new and sealed and definately not a pirated copy. I paid $30 AUD for it so it's not like I got a super cheap deal on it.

Just venting I guess!

Juliette

There is a coupon for $10 off that is valid on line until 1/31/06. The number is 146831. You enter it where the catalog code would be.

Even the new Felicity coupon will be expired by the time AGPLA opens. It expires on January 30. I really doubt that they will extend the coupon for you, even due to your overseas circumstances.

Laurie

Thanks Allthingsag,
I know that I can enter the codes online but I will be purchasing at the actual store so I don't know if I can do that. Would I just quote them a code??? Do they accept that in person or do they need an actual coupon?

I looked at my catalogue and it just says INTLP where the Keycode# is so I'm guessing that just means International Purchaser.

Sorry to be harping on about this but my daughter and I intend on buying 2 dolls, outfits for dolls and possibly one for my daughter herself so every little bit helps!

Juliette

I'm thinking that too Laurie but I figured it was worth a try!

Juliette

You never know with American girl. You should bring the coupon with you just in case and explain the issue to a Personal shopper- see what they can do.

I have frequently bought new DVDs at stores that have expired coupons in them (not just AG)- it's the nature of not buying things the day they come out.

The thing is, for her size of purchases, she'd really be better off getting a 10% code that she could use. (since the $10 off is only for one item)

Does anyone have the actual "catalog" with the code that she could take into the store with her, and maybe they'd let her use the 10% off new shopper code? Sorry, but I don't have one for you.

Laurie

That's a good idea dianasmama. I forgot that you could bring the actual catalog in. Maybe we can find one for her!

(Unfortunately, I haven't gotten a catalog with a discount in years)

I took my Samantha movie coupon and the receipt from the store I bought it at to the AG Chicago store and they honored it. This was right after Christmas. I don't know if this would work for you.
~Annie

When are you going to LA?

If you have the catalog with code on it, you get the discount, right?

Don't they still have that thing that when you add someone to your club family and friends it sends out a catalog with the 10% refer a friend code attached to it?

I could have one of those catalogs sent to a family member or her name at my address and just give it to her in person when she gets here, correct? Then she could use it in the store?

The code on the catalog expires within a month of being sent out though, so I'd have to do it right before she came here of course.

Quote:

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Originally posted by Juliette:

The truth is that I bought it from ebay here because I can't use Region 1 DVD's in my DVD player as we are Region 4 and this one had been made regionless so that we Aussies can play it. The DVD was totally new and sealed and definately not a pirated copy.

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<font size="2" face="Verdana, Helvetica, sans-serif">Actually it could be. Many region free DVDs come out of China and ARE fakes. I have some Disney movies that are region free that came sealed in cases and even had holograms, coupons, and Disney proofs or purchase. They are 100% fake.

You should have let me know and I would have just burnt you a DVD that was region free. Mexico (where much of my family is) is also Region 4 so I have lots of expierance burning DVDs for 4. You would know it was a copy, but then you would have only paid shipping for it too

<font color="#051E50" size="1">[ January 25, 2006 02:19 PM: Message edited by: GreyMyst ]</font>